Refund Policy:
Sokrio may give refunds for some purchases like SMS, and In-app Telephony, depending on the refund policies described below. You can also Contact Directly at accounts@sokrio.com.
Terms and Conditions:
- If a purchase was accidentally made by a friend or family member using your account.
- If you find a Sokrio purchase on your card or other payment method that you didn’t make and that wasn’t made by anyone you know Report it by mail within 48 hours of the transaction.
- Multiple requests for the same transaction don’t expedite the refund process. Refund decisions may take 1–5 business days.
- Please also note that the Amount will be deducted if any uses have been done within the service offered by Sokrio.
SOKRIO Data Privacy Policy
Last Updated: 2024-01-01
Thank you for choosing SOKRIO. This Data Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the terms of this policy.
1. Information We Collect:
We may collect various types of information, including but not limited to:
a. Personal information (e.g., name, email address, phone number)
b. Billing and payment information
c. Usage data (e.g., website interactions, IP addresses)
d. Cookies and tracking technologies data
2. How We Use Your Information:
We use the collected information for the following purposes:
a. Provide and maintain our services
b. Process transactions and fulfill orders
c. Respond to customer inquiries and support requests
d. Improve and personalize user experience
e. Send Application update communications (with the option to opt-out)
3. Data Sharing:
We may share your information with third parties only under the following circumstances:
a. With your consent
b. To comply with legal obligations
c. To facilitate service providers working on our behalf
4. Security Measures:
We implement industry standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
5. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance user experience, analyze trends, and administer the website. You can manage your cookie preferences through your browser settings.
6. Your Rights:
You have the right to access, correct, or delete your personal information. Contact us at
accounts@sokrio.com to exercise these rights.
7. Changes to this Privacy Policy:
We reserve the right to update this policy. Check the “Last Updated” date to review the latest version. Your continued use of our services after changes constitute acceptance.
8. Contact Us:
If you have questions or concerns regarding this policy, contact us at accounts@sokrio.com.